+1 (809) 550-7227

Office Hours

+1 (888) 623-6104

Toll-Free USA & Out of Office Hours

Working Hours: Mon to Sun 8:30 AM – 11 PM

Before your booking

I no longer need a transfer. Can I cancel my booking?

Yes you can cancel up to 12 hours before scheduled pick/up and receive a full credit to be used for future transfers which is valid for up to 12 months . Cancellations within 12 hrs receive no credit.

 

Time and date for the service may be changed, but will depend on vehicle availability and a USD$ 25 re-booking charge will be applied.

 

Terms and Conditions.

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Last minute booking?

Prestige-limousine-service.com accepts all online bookings up until 24 hours before your planned transfer. If you need a transfer within  24 hours, please give us a call or WhatsApp us at (1) 809-796-5565 or (1) 809-796-5562 and we will check our availability and do our best to provide the service. Until you get a confirmation email  or WhatsApp from us you are not booked!!

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Can our group make an additional stop to collect keys to our apartment or villa?

Yes. We permit brief stops (5 minutes max) for key collection only. Keys can only be collected in the same town or resort as the group’s final destination. To request this service, it must be noted in the message field of the last step of the booking process, requesting extra stop and entering the full address of the place where you have to make the stop. This service is subject to our prior confirmation.

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What are the payment options you have available?

You can pay online via PayPal (the best and easiest option), or you can pay by Credit Car. In the event you prefer to pay cash we still need a Credit Card for deposit at time of reservation to guarantee service. On your arrival you can pay driver total amount and the hold will be removed from card. Please specify in ̈Notes ̈ when making reservation your intentions to pay cash upon arrival.

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What if someone in my group is traveling with a wheelchair?

There is no additional cost for traveling with folding wheelchairs. Please ensure that you indicate in step 3 of the booking process if someone in your group is traveling with a folding wheelchair.

If someone in your party is traveling with a battery operated wheelchair or mobility scooter, please contact us and tell us about Extras Request. We can generally respond to your request within 1 working day.

 

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